The Corona-Virus is our new reality and businesses have to address the concerns of consumers that are reluctant to make bookings. According to Statisa the short term bookings imploded worldwide during the 2020 travel season under Covid with some areas seeing 90% reduction in bookings. This, combined with an industry executive outlook that is expecting a slow muted recovery, indicates that there will be challenges ahead to bring back guest into facilities.
At XcooBee, we believe in the three “S” theory: Safe, Secure, and Simple.
Safe: The utmost thoughtfulness needs to be taken to ensure a safe guest experiences, and while there are many guides for this already, hospitality professionals need to challenge current interaction models that require lining up, congestion, or physical closeness as well.
Secure: Guests want security and hotels & restaurants are always looking for ways to offer more security. With XcooBee Hospitality System payments are secure and sensitive information is protected in such a way that breaches and hacking is difficult to near impossible. Moreover, XcooBee allows consumers to use their own devices to interact and communicate without sharing sensitive information with the hotel or restaurant.
Simple: Our systems are easy to implement and easy for guests to use. XcooBee invented the no app, no account, no sign-up principles for this reason. Anyone can walk up and use XcooBee branded services, easily and simply.
Experience: Hotels and restaurants can change the way guests experience stays today. They need to focus on eliminating unnecessary processes and reduce the concern of virus spread that are connected to ordering, shopping, booking, and restaurant interactions. This can give guests reassurance on safety and encourage them to come back to the hotel once more.
Let’s have a conversation to see where the journey could lead.