The Corona-Virus is our new reality and stores have to address the concerns of consumers that are reluctant to make a store visit. A high percentage (>30%) of consumers still feel uncomfortable returning to stores. This, combined with more traffic moving toward ecommerce, is making it a challenge to figure out how to get the customer back into the store.

At XcooBee, we believe in the three “S” theory: Safe, Secure, and Simple.

Safe: The utmost thoughtfulness needs to be taken to ensure a safe consumer shopping experience, and while there are many guides for this already, retailers need to challenge current store models that require lining up and congestion as well.

Secure: Customers want security and retailers are always looking for ways to offer more security. With Xcoobee payments are secure and sensitive information is protected in such a way that breaches and hacking is difficult to near impossible. Moreover, removing the standard checkout lane reduces the opportunity for in-store hackers. Xcoobee allows consumers to use their own devices to shop and checkout without sharing sensitive information with the retailer.

Simple: Our systems are easy to implement and easy for consumers to use. Xcoobee instituted the no app, no account, no sign up principles for this reason. Anyone can walk up and shop, easily and simply.

Experience: Retailers have the ability to change the way consumers experience shopping in-store. Eliminating the barriers of perception and concern of virus spread that are connected with in-store shopping, retailers can give consumers reassurance on safety, encouraging them to come back into the store once more.

Let’s have a conversation to see where the journey could lead.